Welcome to Asylum Phytopharma

DISTRIBUTOR / DIRECT SELLER AGREEMENT

This Distributor / Direct Seller Agreement (“Agreement”) is made and executed on this ___ day of --------------- 2026

BETWEEN

Asylum PhytoPharma Partnership firm, having its registered office at:

Registered Office: Asylum Remedies, B-8/11, Butibori M.I.D.C. Hingn
GSTIN: 27ABQFA0843C1ZN
Email: asylumphytopharma@gmail.com
Website: www.asylumphytopharma.com

Hereinafter referred to as the “Direct Selling Entity”, which expression shall, unless repugnant to the context, include its successors and permitted assigns;

AND

Name of Direct Seller / Distributor: ____________________________
Father / Mother / Spouse Name: _______________________________
Residential Address: ________________________________________

Mobile No.: __________________
Email: ______________________
PAN: ________________________
Aadhaar / Other KYC ID: __________________
GSTIN, if applicable: __________________
Bank Account Details: ______________________________________
Distributor / Direct Seller ID: ________________________________

hereinafter referred to as the “Direct Seller” / “Distributor”, which expression shall, unless repugnant to the context, include his/her legal heirs, representatives and permitted successors.

The Company and the Direct Seller are collectively referred to as the “Parties.”

1. PURPOSE AND LEGAL BASIS

1.1 The Company is engaged in the business of developing, manufacturing, marketing, distributing and/or selling nutraceutical, wellness, health-support and allied products, subject to all applicable laws, licences, registrations and regulatory approvals.

1.2 The Direct Seller desires to independently market and sell the Company's approved products directly to consumers and, where permitted under the Company's compensation plan, develop and support a network of other Direct Sellers.

1.3 This Agreement constitutes the prior written contract between the Company and the Direct Seller contemplated under the Consumer Protection (Direct Selling) Rules, 2021 (“Direct Selling Rules”). The Direct Selling Rules apply to direct selling entities, goods/services sold through direct selling and all models of direct selling in India.

1.4 The Parties agree that the business shall be conducted solely on the basis of genuine sale of products/services and shall not constitute or operate as a pyramid scheme or money-circulation scheme.

1.5 Nothing in this Agreement shall authorise the Direct Seller to make any representation, promise, guarantee or claim contrary to applicable law or the Company's approved product literature.

organization

2. APPOINTMENT

2.1 Subject to the terms of this Agreement, the Organization appoints the applicant as an Independent Direct Seller / Distributor to market and sell the Company's approved products.

2.2 The appointment is non-exclusive unless otherwise expressly agreed in writing by the Organization.

2.3 The Direct Seller shall not represent himself/herself as an employee, agent, partner,

2.4 The Direct Seller shall not have authority to bind the Company contractually, incur liability on behalf of the Company, make commitments on behalf of the Company, or represent that he/she has such authority.

2.5 The Direct Seller shall operate only within the territories and through the channels approved by the Company and in accordance with applicable law.

3. INDEPENDENT BUSINESS RELATIONSHIP

3.1 The Direct Seller is an independent business person and not an employee of the Company.

3.2 The Direct Seller shall be responsible for his/her own applicable taxes, registrations, statutory payments, business expenses and legal compliance, except to the extent expressly undertaken by the Company.

3.3 Nothing in this Agreement creates an employer-employee relationship, partnership, Joint venture or franchise relationship.

3.4 The Direct Seller shall not make any representation suggesting that joining the Company guarantees employment, fixed income, investment return or assured profit.

4. ELIGIBILITY AND KYC

4.1 The Direct Seller shall provide accurate and complete information and documents required by the Company for identity and address verification.

4.2 The Company shall maintain appropriate records of Direct Sellers, including identity and address information, as required by applicable law.

4.3 The Direct Seller shall promptly notify the Company of any change in address, mobile number, email address, bank details, GST registration or other relevant information.

4.4 The Company may suspend or terminate the Direct Seller's account where information supplied is false, materially incomplete, fraudulent or misleading.

4.5 The Direct Seller shall not permit another person to use his/her Distributor ID, login credentials or identity documents.

5. IDENTITY CARD / DISTRIBUTOR ID

5.1 The Company shall issue an identification number/card or other identification document to an approved Direct Seller in accordance with its procedures.

5.2 The Direct Seller shall identify himself/herself truthfully and clearly when approaching a prospective consumer and shall disclose:

his/her name and Direct Seller identification;
the identity of the Company;
the Company's place of business/registered office as applicable;
the nature of the products being offered; and
the purpose of the solicitation.

5.3 The Direct Seller shall not conceal or misrepresent the commercial purpose of the interaction.

6. PRODUCTS

6.1 The Direct Seller may sell only products officially approved and supplied or authorised by the Company.

6.2 The Direct Seller shall not alter, dilute, refill, relabel, repackage, adulterate, tamper with or otherwise modify any Company product.

6.3 The Direct Seller shall not sell expired, damaged, tampered, counterfeit or unauthorised products.

6.4 Products shall be sold in accordance with applicable product laws, including applicable requirements relating to product declarations, packaging, labelling and Legal Metrology. The Direct Selling Rules specifically require products of a direct selling entity to comply with applicable declarations under the Legal Metrology Act, 2009.

6.5 The Direct Seller shall follow all applicable instructions issued by the Company regarding storage, handling, transportation and sale of products.

7. NUTRACEUTICAL / WELLNESS PRODUCT CLAIMS

7.1 The Direct Seller shall make only those claims regarding a product that are contained in, or expressly authorised by, the organization's approved product literature.

7.2 The Direct Seller shall not claim or imply that a nutraceutical or wellness product:

diagnoses, treats, cures or prevents a disease unless specifically permitted under applicable law;
guarantees weight loss, disease cure, medical recovery or other therapeutic outcomes;
provides guaranteed income or financial returns; or
has properties or benefits that are not lawfully substantiated and approved.

7.3 The Direct Seller shall not present personal experiences, testimonials or opinions as guaranteed results.

7.4 No medical, therapeutic, nutritional or health claim shall be made beyond the Company's approved communication materials.

7.5 The Company may immediately withdraw or require correction of any unauthorised product claim.

8. RETAIL SALES

8.1 The primary basis of remuneration shall be genuine sale and consumption/use of Company products.

8.2 The Direct Seller shall sell products to consumers at prices and on terms authorised by the Company.

8.3 The Direct Seller shall not engage in deceptive, misleading or unfair sales practices.

8.4 The Direct Seller shall provide accurate information regarding:

product description;
price;
applicable taxes and charges;
payment terms;
delivery terms;
applicable return/refund/exchange terms;
warranty/guarantee, if any; and
complaint/grievance mechanism.

8.5 The Direct Seller shall issue/provide the prescribed order form, invoice or other sales documentation as required by the Company and applicable law.

9. ORDER FORM AND CONSUMER DISCLOSURES

9.1 At or before the initial sale, the Direct Seller shall provide the consumer with the prescribed order form or electronic equivalent.

9.2 The order documentation shall contain, as applicable:

name and details of the Company;
Direct Seller's name and identification/enrolment number;
Direct Seller's contact details;
description of the goods/services;
country of origin, where required;
order date;
total amount payable;
delivery details;
applicable return/cancellation/refund rights; and
details of the Company's grievance redressal mechanism.

9.3 The Direct Seller shall not deliberately omit information necessary for the consumer to make an informed purchasing decision.

The above requirements reflect the direct seller duties specified under the Direct Selling Rules.

10. COMPENSATION / COMMISSION PLAN

10.1 The Direct Seller may earn commissions, incentives, discounts or other benefits under the Company's Business / Compensation Plan, as amended from time to time in accordance with applicable law.

10.2 Compensation may include, subject to the Company's approved plan:

retail sales margin;
personal sales incentives;
team/group sales commissions;
performance incentives; and
other lawful sales-related incentives.

10.3 No commission shall be payable merely for recruitment or enrolment of a person.

10.4 Any team/network-related commission shall be linked to qualifying sales of genuine products/services and shall not be based merely on the payment of joining fees, deposits, investments or recruitment.

10.5 The Company shall not represent or guarantee that a Direct Seller will earn any particular amount.

10.6 Income examples, if published, shall be accompanied by appropriate disclosures and shall not be presented as guaranteed or typical earnings unless properly substantiated.

10.7 The Direct Seller acknowledges that actual income depends upon lawful retail sales, customer demand, effort, skills, compliance and other business factors.

11. NO PYRAMID SCHEME / MONEY-CIRCULATION SCHEME

11.1 The Direct Seller shall not:

promote or participate in a pyramid scheme;
participate in or promote a money-circulation scheme;
receive consideration primarily for recruiting another person;
make misleading representations regarding earnings;
require a person to make an investment in order to earn recruitment-based returns; or
represent that recruitment alone generates guaranteed income.

11.2 The Direct Seller's business activities must remain based on genuine product sales and lawful direct selling.

11.3 Any violation of this clause shall constitute a material breach and may result in immediate suspension or termination.

The Government's official notification expressly prohibits direct selling entities and direct sellers from promoting pyramid schemes or participating in money-circulation schemes.

12. RECRUITMENT AND NETWORK DEVELOPMENT

12.1 A Direct Seller may introduce prospective Direct Sellers to the Company.

12.2 Recruitment shall not itself constitute a sale or guarantee entitlement to compensation.

12.3 A prospective Direct Seller must independently agree to the Company's terms and complete the Company's enrolment and KYC process.

12.4 The Direct Seller shall not:

pressure a person to join;
misrepresent the nature of the business opportunity;
promise guaranteed income;
promise employment;
require unauthorised purchases as a condition of joining;
encourage excessive inventory purchases; or
encourage purchases primarily to qualify for commissions rather than genuine market demand.

12.5 Network sales shall be counted only in accordance with the Company's approved compensation plan.

13. PURCHASES AND INVENTORY

13.1 The Direct Seller shall purchase products only according to genuine business requirements and consumer demand.

13.2 The Company shall not require purchases that are prohibited by applicable law.

13.3 The Direct Seller shall not engage in inventory loading or encourage another person to purchase products solely to qualify for rank, bonus or commission.

13.4 The Direct Seller shall maintain reasonable records of inventory and sales.

14. PRICING AND DISCOUNTS

14.1 The Direct Seller shall follow the Company's published pricing and discount policies.

14.2 No Direct Seller shall advertise a false discount or misleading price.

14.3 Any discount or promotional offer must be genuine and authorised.

14.4 Taxes and mandatory charges shall be disclosed as required by applicable law.

15. PROHIBITED SALES PRACTICES

The Direct Seller shall not:

make false or misleading statements;
conceal his/her identity or the identity of the Company;
make unauthorised health or product claims;
falsely claim affiliation with a government body, hospital, doctor or other institution;
use fake testimonials or fabricated reviews;
misrepresent the price, benefits or characteristics of products;
engage in unfair trade practices;
use threats, harassment or coercion;
make unsolicited representations in a manner prohibited by applicable law;
sell counterfeit or unauthorised products;
alter Company labels or packaging; or
make any statement that conflicts with Company-approved material.

16. DIGITAL AND SOCIAL MEDIA MARKETING

16.1 The Direct Seller may use social media and digital channels only in accordance with the Company's written policies.

16.2 The Direct Seller shall not create a website, social-media page, advertisement, video, brochure or promotional material that falsely appears to be the official corporate communication of the Company.

16.3 Any Company trademark, logo, product photograph, video, artwork or other intellectual property shall be used only with the Company's permission.

16.4 Digital advertisements must accurately represent the actual characteristics, access and usage conditions of the products/services. The Direct Selling Rules require consistency between advertisements and actual product/service characteristics.

16.5 The Direct Seller shall not post fabricated consumer reviews or falsely represent himself/herself as an independent consumer for promotional purposes.

17. CONSUMER DATA AND PRIVACY

17.1 The Direct Seller shall collect and use consumer personal information only for lawful and legitimate purposes.

17.2 The Direct Seller shall take reasonable safeguards to prevent unauthorised access, disclosure, misuse, loss or alteration of consumer information.

17.3 Consumer information shall not be sold, transferred or disclosed to unauthorised third parties.

17.4 The Direct Seller shall follow the Company's privacy and data protection policies and applicable Indian data protection law.

17.5 Any suspected data breach shall be reported to the Company promptly.

18. RETURNS, REFUNDS, CANCELLATIONS AND BUY-BACK

18.1 The Direct Seller shall comply with the Company's prevailing Return, Refund, Cancellation and Buy-Back Policy, which shall form an integral part of this Agreement.

18.2 The Company shall maintain appropriate consumer-facing policies relating to return, refund, exchange, warranty/guarantee, delivery and grievance redressal, as applicable.

18.3 The Direct Seller shall not discourage or obstruct a consumer from exercising a lawful return, cancellation or refund right.

18.4 No Direct Seller shall make a representation that is inconsistent with the Company's published return/refund policy.

18.5 The Company may recover from the Direct Seller commissions or incentives attributable to transactions that are subsequently cancelled, returned, refunded or otherwise reversed, subject to applicable law and the Company's written policy.

19. COOLING-OFF / VOLUNTARY EXIT

19.1 The Direct Seller may voluntarily discontinue his/her distributorship by giving 45 days written notice to the Company.

19.2 Where the Company provides a cooling-off period or specific withdrawal/buy-back rights under its policies or applicable law, such rights shall be honoured in accordance with those policies.

19.3 The Company's applicable cooling-off, buy-back and refund policy shall be provided to the Direct Seller at enrolment and shall form part of this Agreement.

20. GRIEVANCE REDRESSAL

20.1 The organization shall maintain an appropriate grievance redressal mechanism.

20.2 The organization shall appoint and publish the details of its Grievance Redressal Officer as required by law.

20.3 Consumer complaints shall be acknowledged within 48 working hours and shall normally be redressed within one month from receipt, subject to applicable law. Where resolution takes longer than one month, the reasons for delay and action taken shall be communicated as required.

20.4 Complaints may be submitted through the channels notified by the Company, including office, post, telephone, email, website or other permitted channels.

20.5 The Direct Seller shall cooperate fully in resolving consumer complaints and shall promptly forward complaints received by him/her to the organization.

21. ORGANIZATIONS'S RESPONSIBILITIES

The Company shall, subject to applicable law and its policies:

maintain appropriate Direct Seller records;
undertake appropriate KYC/identity verification;
provide Direct Seller identification;
provide approved product and marketing information;
provide applicable compensation-plan information;
maintain consumer grievance mechanisms;
provide applicable return/refund procedures;
take reasonable measures to ensure product compliance;
monitor Direct Seller conduct; and
comply with applicable laws governing its direct selling activities.

The Direct Selling Rules expressly require the entity to have a prior written contract with direct sellers, verify their identities/addresses, safeguard product compliance and remain responsible for grievances arising from sales by its direct sellers.

22. DIRECT SELLER'S RESPONSIBILITIES

The Direct Seller shall:

comply with this Agreement and Company policies;
comply with all applicable laws and regulations;
provide accurate information to consumers;
use only authorised marketing material;
maintain appropriate sales records;
provide required order forms/invoices;
respect consumer cancellation, return and refund rights;
protect consumer personal information;
avoid misleading or deceptive conduct;
refrain from unauthorised product claims;
promptly report consumer complaints; and
cooperate with any Company investigation into suspected violations.

23. TAXES AND REGISTRATIONS

23.1 The Direct Seller shall obtain and maintain all registrations and licences applicable to his/her activities.

23.2 Where applicable, the Direct Seller shall comply with GST, PAN, income-tax and other tax requirements.

23.3 The Direct Seller shall be responsible for his/her own income-tax liabilities.

23.4 The Direct Seller shall provide tax documentation required by the Company for lawful processing of commissions or payments.

24. INTELLECTUAL PROPERTY

24.1 All trademarks, logos, trade names, product names, copyrights, designs, photographs, videos, literature, business plans and other intellectual property belonging to the Company shall remain the exclusive property of the Company or its licensors.

24.2 The Direct Seller receives only a limited, revocable and non-transferable permission to use approved intellectual property for authorised business purposes.

24.3 Upon termination, the Direct Seller shall immediately cease unauthorised use of Company intellectual property.

25. CONFIDENTIALITY

25.1 The Direct Seller shall maintain confidentiality regarding non-public Company information, including:

business strategies;
pricing information not publicly available;
customer information;
internal reports;
distributor information;
software/login credentials;
proprietary training materials; and
other confidential information.

25.2 This obligation shall survive termination of the Agreement for so long as the information remains confidential or as otherwise required by law.

26. SUSPENSION

The Company may temporarily suspend a Direct Seller's account where it reasonably suspects:

violation of law;
consumer fraud or misconduct;
unauthorised product claims;
pyramid/money-circulation activity;
misuse of Company intellectual property;
fraudulent transactions;
material breach of this Agreement;
misuse of customer data; or
other conduct likely to cause consumer harm or regulatory risk.

The Company shall, where appropriate, provide the Direct Seller an opportunity to respond, subject to the seriousness of the alleged conduct and applicable law.

27. TERMINATION

28.1 Either Party may terminate this Agreement in accordance with its terms and applicable law.

28.2 The Company may terminate the Agreement for material breach, including:

fraud or misrepresentation;
pyramid or money-circulation activity;
repeated unauthorised product claims;
serious consumer complaints;
counterfeit or unauthorised product sales;
misuse of customer information;
falsification of records;
misuse of Company name or trademarks;
material violation of Company policies; or
violation of applicable law.

28.3 Upon termination, the Direct Seller shall:

cease representing himself/herself as a Company Direct Seller;
cease using Company trademarks and promotional material;
return or destroy confidential information as directed;
settle outstanding legitimate amounts; and
comply with applicable product return/buy-back requirements.

29. COMMISSIONS AFTER TERMINATION

29.1 Commissions shall be calculated and paid only in accordance with the applicable compensation plan and subject to valid sales, returns, cancellations, refunds, chargebacks, compliance checks and other applicable conditions.

29.2 Termination shall not entitle the Direct Seller to compensation for future or hypothetical earnings.

29.3 Any commission adjustment shall be made in accordance with the Company's written compensation and refund policies and applicable law.

30. NO GUARANTEE OF INCOME

30.1 The Direct Seller understands that direct selling involves commercial risk and performance depends on actual product sales and other factors.

30.2 The Company does not guarantee any particular income, rank, commission, sales volume or financial result.

30.3 No Direct Seller may guarantee income or make misleading income representations to another person.

31. INDEMNITY

31.1 The Direct Seller shall indemnify and hold harmless the Company, to the extent permitted by law, against losses, claims, penalties, costs and expenses arising from the Direct Seller's:

fraud or wilful misconduct;
unauthorised product claims;
breach of this Agreement;
unlawful advertising;
misuse of Company intellectual property;
unauthorised commitments made to consumers; or
violation of applicable law.

31.2 Nothing in this clause shall exclude any liability that cannot lawfully be excluded.

32. LIMITATION OF AUTHORITY

The Direct Seller shall not:

sign contracts on behalf of the Company;
accept legal notices on behalf of the Company;
incur debt in the Company's name;
provide warranties beyond those authorised by the Company; or
represent that he/she is an employee, officer or authorised legal agent of the Company.

33. COMPLIANCE WITH LAW

33.1 The Parties shall comply with all applicable laws, rules and regulations relevant to their respective activities.

33.2 Without limitation, the Direct Seller shall comply with applicable provisions concerning:

Consumer Protection Act, 2019;
Consumer Protection (Direct Selling) Rules, 2021;
Consumer Protection (E-Commerce) Rules, 2020, where applicable;
Legal Metrology laws;
GST and applicable tax laws;
applicable FSSAI /FDA requirements for nutraceutical/food products;
applicable advertising and consumer protection requirements;
applicable data protection/privacy requirements; and
other applicable central and state laws.

33.3 The Company may amend its policies to reflect changes in applicable law.

34. BUSINESS PLAN AND POLICIES

34.1 The Company's current Business Plan, Compensation Plan, Code of Conduct, Product Policy, Return/Refund/Buy-Back Policy, Privacy Policy and Grievance Redressal Policy shall form part of the Direct Seller's contractual framework to the extent applicable.

34.2 In case of conflict between this Agreement and any policy, the mandatory requirements of applicable law shall prevail.

34.3 The Company may revise operational policies from time to time, provided that such revisions are communicated in accordance with applicable law.

35. NOTICES

Any notice under this Agreement shall be given through registered post, courier, email, electronic communication or other legally recognised means to the contact details recorded by the Parties.

The Direct Seller shall keep his/her contact information updated.

36. DISPUTE RESOLUTION

36.1 The Parties shall first attempt to resolve disputes through good-faith discussion and the Company's grievance/complaint mechanism, where applicable.

36.2 Nothing in this clause shall restrict any statutory rights or remedies available to consumers under applicable law.

36.3 Subject to applicable law, disputes between the Company and Direct Seller may be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, by a sole arbitrator mutually appointed by the Parties.

36.4 The seat and venue of arbitration shall be Nagpur, Maharashtra, India.

36.5 The language of arbitration shall be English.

37. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by the laws of India.

Subject to applicable statutory remedies and consumer jurisdiction requirements, courts at Nagpur, Maharashtra, India shall have jurisdiction over disputes arising between the Company and the Direct Seller.

38. AMENDMENTS

Any amendment to this Agreement shall be made in writing or through an electronically accepted amendment/policy update capable of being retained and reproduced, subject to applicable law.

39. SEVERABILITY

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall continue to remain in effect to the extent permitted by law.

40. ENTIRE AGREEMENT

This Agreement, together with the Company's applicable Business Plan, Code of Conduct, Compensation Plan, Return/Refund/Buy-Back Policy, Privacy Policy and other incorporated policies, constitutes the understanding between the Parties concerning the Direct Seller's appointment.

41. ELECTRONIC ACCEPTANCE

The Direct Seller agrees that this Agreement may be accepted electronically through an online application, OTP, digital acceptance, electronic signature or other legally permissible method.

Electronic acceptance shall have the same contractual effect as physical execution to the extent permitted by applicable law.

42. DIRECT SELLER DECLARATION

I, the undersigned Direct Seller, declare that:

I have read and understood this Agreement.
I have voluntarily applied to become a Direct Seller of Asylum PhytoPharma.
I understand that I am an independent Direct Seller and not an employee of the Company.
I have not been promised guaranteed income, employment or assured financial returns.
I understand that compensation is linked to lawful product sales and applicable qualification requirements.
I shall not promote a pyramid scheme or money-circulation scheme.
I shall not make false, misleading or unauthorised product or health claims.
I shall comply with the Company's policies and applicable laws.
The information and documents supplied by me are true and complete.
I shall protect consumer personal information and respect consumer rights.
I understand and accept the Company's applicable return, refund, cancellation and buy-back policies.
I understand that violation of this Agreement may result in suspension or termination of my Direct Seller account.

43. COMPANY DECLARATION

The Company declares that, subject to the qualifications and disclosures contained herein, it shall conduct its direct selling business in accordance with applicable Indian law and shall not knowingly operate or promote a pyramid scheme or money-circulation scheme.

The Company shall maintain appropriate mechanisms for Direct Seller identification, consumer grievance redressal, compliance monitoring and consumer protection as required under applicable law.

44. SIGNATURES

FOR ASYLUM PHYTOPHARMA

Name: ___________________________________

Designation: ______________________________

Signature: _________________________________

Date: ____________________________________

Company Seal: ___________________________________

DIRECT SELLER / DISTRIBUTOR

Name: ___________________________________

Distributor ID: ____________________________

Signature: _________________________________

Date: ____________________________________

Place: ___________________________________

ANNEXURE A – DIRECT SELLER PARTICULARS

Particular	Details
Direct Seller Name	__________________________
Distributor ID	__________________________
Father's/Mother's/Spouse Name	__________________________
Date of Birth	__________________________
Residential Address	__________________________
Mobile	__________________________
Email	__________________________
PAN	__________________________
KYC ID	__________________________
GSTIN, if applicable	__________________________
Bank Name	__________________________
Account Number	__________________________
IFSC	__________________________
Nominee	__________________________

ANNEXURE B – DOCUMENTS TO BE PROVIDED TO DIRECT SELLER

The Company shall provide or make available, as applicable:

Copy of this Direct Seller Agreement;
Direct Seller ID / Distributor ID;
Business / Compensation Plan;
Code of Conduct;
Product catalogue / product information;
Return, Refund, Cancellation and Buy-Back Policy;
Cooling-Off / Exit Policy;
Consumer Order Form;
Grievance Redressal Mechanism;
Privacy/Data Protection Policy;
Applicable terms for online sales;
Approved product claims and promotional material.

ANNEXURE C – DIRECT SELLER CODE OF CONDUCT

The Direct Seller shall:

DO

Identify yourself and the Company truthfully.
Explain products accurately.
Provide required order documentation.
Respect consumers' decisions.
Honour authorised return/refund procedures.
Use approved Company marketing materials.
Maintain customer confidentiality.
Promote genuine product sales.
Maintain accurate records.

DO NOT

Promise guaranteed income.
Promise guaranteed health results.
Promote pyramid or money-circulation schemes.
Charge unauthorised joining/investment fees.
Force consumers to purchase products.
Encourage excessive inventory loading.
Make false testimonials.
Alter product labels.
Sell expired/counterfeit products.
Misuse Company trademarks.
Misrepresent yourself as an employee or government-approved representative.
Make medical or disease-treatment claims without lawful authorisation.

ANNEXURE D – ACKNOWLEDGEMENT

I confirm that I have received/accessed and understood:

☐ Direct Seller Agreement
☐ Business/Compensation Plan
☐ Code of Conduct
☐ Product Information
☐ Return/Refund/Buy-Back Policy
☐ Cooling-Off/Exit Policy
☐ Grievance Redressal Policy
☐ Privacy/Data Protection Policy

Direct Seller Name: __________________________

Distributor ID: _______________________________

Signature: ___________________________________

Date: _______________________________________